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ARRIVALS 

Please arrive 5 minutes early for your extension appointment. If we have your email address on file, we will do our best to give you an appointment confirmation, as well as an appointment reminder two days in advance.




CANCELLATIONS

We are happy to reschedule or cancel your appointment if necessary, however, in order to accommodate our other guests, we require 24 hours’ notice. If you need to cancel your appointment please let us know 24 hours in advance by calling (403) 984-4955or email info@lashoutlounge.com . Less than 24 hours notice of a cancellation or rescheduling, full value of the appointment will apply.

Cancelling and rescheduling your appointment can be done online. All services from our service menu can be cancelled or rescheduled within 24 hours by selecting "BOOKING ONLINE" and then "cancel my appointment" or "reschedule my appointment". 




LATE ARRIVALS, NO SHOWS & ILLNESS

When possible, late arrivals will result in your service(s) being customized to fit the remaining appointment time. Appointments will be held for a 15 minute grace period, after which they will be considered a "No Show" and the appointment slot may be given away. “No Show” appointments will be subject to a fee of 100% of the scheduled service value.

​​Lash & Brow Sculpting


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Lash Out Lounge